Consumers want recyclability but won't pay more

Research across 11,000 consumers in 11 countries reveals market contradictions: high environmental awareness but resistance to extra costs. Only 28% of companies ready for local regulations.

Consumers take packaging for granted, but the industry cannot afford to. This emerges from new McKinsey analysis that captures a sector in precarious balance between immediate needs (price, quality, convenience) and future pressures (sustainability, regulations, stakeholder expectations).

The survey of 11,000 consumers across four continents confirms that recyclability is the most important factor in evaluating sustainable packaging. Glass and paper dominate global preferences, whilst circular economy characteristics (recyclability, recycled content, reusability) rank in the top 4 everywhere except India.

However, significant geographical differences emerge: in countries with high PET collection rates (Germany, Sweden, Japan above 80%) this material enters the podium of sustainable priorities. Where collection is poor (USA 33%), PET loses appeal.

The implementation-commitment gap Despite three-quarters of global companies making sustainability commitments in 2022, only 28% are prepared to meet local regulatory requirements and even fewer their internal targets. Less than a third have clear metrics to monitor progress.

Regulatory pressure intensifies: over 60 packaging-related legislative proposals in the US alone in the past two years, with growing implementation of extended producer responsibility (EPR) transferring end-of-life management burden to brands.

The consumer paradox Consumers show great favour for sustainable packaging - around half consider environmental impact important - but only a minority are willing to pay more. From 2018-23, products with credible ESG attributes recorded +28% cumulative growth vs +20% for traditional ones, signalling a possible narrowing of the gap.

Material challenges Recycled materials remain scarce and costly. To meet US recycled content commitments, food-grade rPET supply would need to triple. Demand for recycled polymers grows rapidly but new capacity announcements remain insufficient.

Biodegradable materials, whilst promising for sustainability, carry higher costs in a vicious circle: volumes would be needed to reduce prices, but economic incentives for scalability are lacking.

Towards differentiated solutions No single solution exists: preferences vary by region, product category and consumer segment. A major European beverage company has begun diversifying by brand: aluminium for one, paper for another, specialist glass for a third.

With £800 billion of annual global spending, packaging is crucial for a greener future. The industry must view sustainability not as an ESG issue but as a strategic necessity, in a market where consumer behaviours and regulations evolve rapidly.

The challenge remains delivering attractive, sustainable packaging at comparable costs - balancing innovation, costs and expectations in an increasingly complex puzzle.