A digital ally for citizens, businesses and institutions. Introducing Alciaio, Ricrea's AI assistant - the national consortium for the recovery and recycling of steel packaging - designed to provide immediate and reliable answers to every question about separate collection and recycling of jars, tins, cans, drums, aerosols, caps and closures.
A tool accessible to all, capable of translating the entire complexity of regulations, data and processes related to steel recycling into simple and clear information: from illustrating the environmental and economic benefits to those who are simply curious, to providing answers to the most specific questions from industry operators.
Alciaio, whose name playfully evokes a moose expert in steel packaging, provides practical advice on proper disposal, illustrates in detail the journey that brings used steel back to new life, makes available updated statistics on environmental and economic performance, and clarifies doubts about legal obligations, agreements and regulatory aspects, also offering insights into the ecological benefits of steel recycling.
"This new tool is part of Ricrea's mission to promote the culture of recycling and the circular economy. Steel is a material that can be recycled infinitely and we want this awareness to become common knowledge, making information not only accessible, but also simple and within everyone's reach", declares Federico Fusari, Ricrea's Director General. "Technological innovation allows us to offer a service that is always active, 24 hours a day, with which it is possible to chat in other languages as well, so as to respond to questions from all citizens, including foreign ones. But this is not just about dissemination - Alciaio is also able to respond precisely to requests for information and clarification from those working in the sector".
Ricrea's AI assistant uses state-of-the-art artificial intelligence models powered by a specialist knowledge base containing over twenty years of operational data, technical documentation and sector regulations, and stems from collaboration with disruptiveS, an innovative company specialising in advanced generative Artificial Intelligence and Natural Language Processing solutions.
The system is designed to provide contextualised responses, adapting the level of detail to the specific needs of each interlocutor. Whether it's a citizen wanting to know where to dispose of an aerosol can, a company seeking information on consortium obligations, or a student exploring the environmental benefits of recycling, Alciaio processes the request and provides a targeted and comprehensible response.
Alciaio is freely accessible from the homepage of www.consorzioricrea.org, with no need for registration. The simple and intuitive interface allows users to immediately start a natural conversation, just as one would with an industry expert.
An added value is Alciaio's multilingual capability: the assistant automatically responds in the language in which it is addressed, making information about steel recycling accessible to foreign citizens, international companies and students exploring these topics in languages other than Italian.
The service represents an important tool for environmental education and operational support for a broad and diverse audience: families wanting to improve their separate collection, schools engaged in sustainability projects, local authorities managing collection services, consortium member companies requiring regulatory clarification, and environmental sector professionals seeking reliable and updated data.
